We rely on electricity every day. We need it to run our appliances, power the streetlights and produce the goods and services that drive our economy.

At LUMA we are committed to provide Puerto Rico with electricity that we all can depend on. At LUMA, we put people first — our employees, our customers and the communities where we live and work. We encourage and inspire our people to embrace opportunities as they work to build an electricity system that will make Puerto Rico a better place.

If you're looking for a career where you can make a tangible difference in the lives of your neighbors and your community, LUMA is the place for you. LUMA offers new jobs designed to respond to the current and future needs of the T&D system. Together we're transforming the island's electric transmission and distribution system, and energizing Puerto Rico. Please note that these new jobs with LUMA offer different terms and conditions of employment to those currently in place with PREPA.

We will schedule interviews with all qualified PREPA candidates. All PREPA applicants will receive priority in hiring and a compensation package equal to or better than what they receive today. In order to receive notifications as additional positions and locations are posted, please create a profile on our career site.

This position is within the Regulatory Team. The Regulatory Team works to align LUMA’s business plan with the public energy policy goals of Puerto Rico and plays a key role for the design, implementation and reporting on key policy initiatives. Regulatory works with all LUMA departments in support LUMA’s compliance and reporting obligations under the Operations and Management Agreement, the energy regulator and other governmental bodies. The team works with multiple external stakeholders and is responsible for the delivery of professional written documents, and verbal reason to support compliance and reporting.  

The Programs & Performance group within Regulatory works with all LUMA departments setting and controlling LUMA’s System Remediation Plan and Performance Metrics set forth the LUMA’s Operations and Management Agreement obligations and LUMA’s strategic directions.  

The primary function of this role is to lead, coordinate data gathering, analysis and calculation of business performance index focusing on the Operation & Maintenance (O&M) and regulatory reporting requirements. The individual will be responsible for performing detailed analyses and studies in order to inform LUMA’s performance to internal and external stakeholders in the following main areas: System operation, customer service, safety, renewable and energy storage system integration, energy efficiency and demand response. Perform analysis of deviations and root causes analysis of deviations respect to targets. The role includes broad engagement with internal stakeholders, organizations and most relevant data identification to evaluate and calculate performance indexes. Requires expertise in understanding utility business process, data analytical techniques, sensitivity analyses and reporting.

• Maintain and Enhance performance index development business process and opened to constant improvement; improve reliability of data analytics and reduce process timing by incorporating data analytic technics and tools
• Understand utility business process (technical and customer centered) and utility IT systems to coordinate appropriate data gathering.
• Experience in data outlier identification techniques for data cleansing process before processing them
• Supervise the calculation of performance index as required by O&M and regulatory requirement across LUMA’s functional areas.
• Evaluate and approve the calculations of monthly (or as required) performance indexes evolution respect to targets.
• Discuss with appropriate operating area to identify internalities and externalities impacting the index evolution
• Maintains documentation on processes and ensure data, calculation and study result archiving.
• Researches and proposes new data sources, methods, and analysis techniques and recommends improvements
• Identifies causes for indexes errors outside the target range and develops solutions to improve accuracy
• Clearly and transparently communicates drivers of performance indexes errors and reports variances
• Follows all policies and procedures.
• Other duties as assigned.
• Perform major storm restoration work and associated drills as assigned.

• Managing a group of 2+ individuals

LUMA's culture is rooted in the concept of People First, Safety Always. We want your knowledge and expertise to pair with LUMA's globally recognized experts in numerous fields such as customer service, field workforce development, high-voltage transmission engineering, distributed energy resources and mini/micro grid integration.

Our employees receive substantial training and development, as well as opportunities for advancement and success. Within our People First, Safety Always culture, we're committed to offering continuous learning opportunities and career-long support for our employees.

• Bachelor’s degree in Math, Engineering, Economics, Commerce or Business, or another relevant field.

• 7+ years related work experience in detailed, multi-variable analytical role.
• A good understanding of the electric utility model, or other heavily regulated industries, previous experience working at a T&D utility an asset.
• Demonstrated knowledge and understanding of regulatory principles, statistical analyses, data analyses and performance indices.
• Organized and able to clearly communicate both verbally and in writing, to cross functional teams.

• Stationary Position - Constantly
• Pushing/Pulling/Reaching - Seldom
• Climb - Seldom
• Kneel - Seldom
• Grab - Seldom
• Bend - Seldom
• Lift/carry over - 5-10 LBS
• Vision - 20/20 Corrected Vision
• Hearing - Receive detailed information if spoken to.

• Wet or Humid - Seldom
• Working near or on moving mechanical parts - N/A
• Working near or on heavy machinery - N/A
• Working in high places - N/A
• Exposed to fumes or airborne particles - N/A
• Exposed to toxic or caustic chemicals - N/A
• Frequency of working in outdoor weather conditions - Seldom
• Work with Electricity - N/A
• Work with explosives - N/A
• Work on or near a source of radiation - N/A
• Loud noise conditions (above 87dB)- N/A
• Other Environmental Factors including weather conditions______________________

You made it to the end of the job posting! Thank you for expressing interest in LUMA and taking the time to read all the details of this position. We encourage you to apply and give us the opportunity to get to know you better through the recruitment process. Together, we're energizing the people of Puerto Rico.

Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.

LUMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.